I was lucky enough to have two vacation days this week since the Fourth of July fell on a Tuesday. Surprisingly though, it was a productive three-day week. I set up an internal web server for an ER (enhancement request) tracking program. The FogBugz software was quite inexpensive, especially compared to other ER tracking applications. Also, FogBugz’s system requirements matched up very well with FSI’s existing hardware and software. FogBugz requires Windows Server 2003, SQL Server 2000 and IIS, for the Windows like the folks at FSI.  If you prefer open-source, FogBugz works with Apache, PHP and MySQL. So far, no complaints, but time will only tell.

On the client-side, two desktops were formatted and setup as user workstations. Next week will feature a new server hosting Onyx Customer Center, our internal CRM (Customer Relationship Management) software. The old server doesn’t allow for indexing of the database storing Onyx data, so searching on description/note field is nearly impossible. We’ll use a backup of the database to test the indexing component of the Onyx software, as per J.C. (see the periods) Wilson’s recommendation.